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Build a customer service career with one of Canada's leading commercial restaurant equipment service repair companies.

Location: Scarborough, Hybrid role

This is a hybrid position, 1-3 days in office. Your first 3 weeks will be physically in the office for training, and after that you'll work partially from home and partially in office. Equipment will be provided.

This is a temporary to hire position, so long-term availability is required.

What they offer:

- Hourly wage: $20/hr
- Training Development
- Positive Supportive Work Culture
- Temp to Hire Hybrid Work Model

Once hired on you'll be eligible for:

- Group health advantages after 3 months
- Matching retirement program after 6 months of continuous service
- 5 days sick leave in a calendar year
- 10 days vacation in a calendar year

What You'll Do:

- Answer incoming and outgoing calls professionally
- Enter and process service requests in our system
- Support the Service Department team
- Manage customer requests from start to finish
- Provide updates and coordinate with technicians and subagents
- Handle warranty checks and COD payments




- Jump in to help with other tasks as needed

What You Need:

- High school diploma
- Previous customer service experience
- Comfortable using ERP systems (training provided)
- Good computer skills: Microsoft Office, Outlook
- Fast typing and accurate data entry skills
- Strong organization and multitasking abilities
- Bilingual: Excellent spoken and written French and English

APPLY NOW!

Please respond to this posting with a copy of your resume. After submitting your resume, you will receive a reach out from our virtual recruiter. This reach out contains an important questionnaire that must be completed to highlight your skills for this position. We will contact qualified candidates for this role.

AI (Artificial Intelligence) tools may be used at certain points of the pre-screening and selection process for this role. To learn more about ABL's AI policy, please visit www.ablemployment.com/how-abl-utilizes-automation-and-ai-technology/

📌 Bilingual French English Customer Service Representative (Toronto)
🏢 CareerBeacon
📍 Toronto