Join Euro Architectural Components as a Customer Service Agent in Woodbridge, Ontario. Engage with over 120,000 customers while handling orders, inquiries, and promoting specialty hardware.

As a vital member of Richelieu Hardware, you'll work directly with customers at our warehouse service counter. The role focuses on receiving and processing various customer requests, managing inventory, and facilitating seamless communication about delivery and product availability. Your expertise will enhance customer satisfaction and contribute to our team agile.

Key Responsibilities:
• Receive calls, emails, and walk-in requests from customers
• Manage customer orders and coordinate product availability
• Communicate stock levels, shipping dates,



and back-orders
• Confirm delivery details and process customer payments
• Prepare necessary documentation for orders

Requirements:
• Fluent in English; French is an asset
• Experience in B2B customer service or sales
• Strong communication and interpersonal skills
• Must be eligible to work in Canada
• Detail-oriented and organized

Leverage your customer service skills and product knowledge at Richelieu while making a positive impact on our community.
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📌 Customer Service Agent at Richelieu (Ontario)
🏢 Quincaillerie Richelieu Ltee
📍 Ontario