Join CHEO as a Bilingual Patient Service Clerk and make a difference in patient care. This role features key responsibilities in scheduling and clerical support within a pediatric healthcare setting.

You will play an essential part in facilitating patient visits by managing appointments, verifying information, and handling referrals within EPIC. This position will require robust communication skills and the ability to deliver friendly assistance to patients and families. You’ll also support clinic operations and ensure that systems run smoothly for the benefit of our young patients.

Key Responsibilities:
• Create and manage patient profiles using EPIC
• Coordinate schedules for new and returning patients
• Input and manage referrals within the electronic system




• Assist patients with check-in and verify demographics
• Answer calls promptly, directing inquiries as needed

Requirements:
• Must be bilingual in English and French
• High school diploma or equivalent educational background
• Related experience in a healthcare setting preferred
• Proficient in EPIC and standard office software
• Strong organizational skills and adaptability required

Utilize your communication and clerical skills in this rewarding Patient Service Clerk role at CHEO.
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📌 Bilingual Patient Service Clerk Role (Quebec City)
🏢 CHEO
📍 Quebec City