Entity: WELLSTAR Clinical Platform Group
Position Title: Operations Coordinator
Salary Range: $75,000 - $85,000
Job Class: Full Time
Work Location: Remote on site as required
About the Company:
WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp., is Canada's leading provider of healthcare-focused technology solutions.

WELLSTAR Clinical Platform Group (WCPG) is a growing organization focused on delivering technology solutions and operational value to clinics.

As the organization continues to expand across sales, account management, implementation, infrastructure, customer success, customer support, product development and engineering, we are seeking an Operations Coordinator to bring structure, accountability, operational rigor, and process optimization to a rapidly evolving environment.

This is an ideal opportunity for a highly organized, execution-oriented professional who enjoys building systems, improving workflows, coordinating cross-functional teams, and helping leadership teams operate more effectively.

Position Summary:
The Operations Coordinator will report to the VP Operations and play a critical role in supporting operational execution across multiple functional areas, including Account Management, Operations, Business Intelligence and Data, Regulatory Affairs, People & Culture, Leadership Cross-Functional Initiatives.

This role is designed for someone who is highly organized and analytically curious.

We are not looking for someone who simply completes administrative tasks manually. We are looking for someone who actively identifies opportunities to improve efficiency, streamline workflows, introduce structure, leverage AI, technology, and operationalizes scalable processes across the company.

The successful candidate will coordinate strategic meetings, in office initiatives, establish business reporting, and visibility into operational priorities, and serve as an operational change champion through the organization’s continued growth.

What you will be doing:
Operational Coordination & Execution:

Coordinate recurring all-staff, cross department and leadership meetings

Prepare agendas, coordinate guest speakers, meeting materials, action trackers, and follow-up documentation

Coordinate on-site meetings, development workshops and logistics

Establish scalable KPI, deliverable and progress tracking framework across WCPG to ensure key stakeholders are informed





Support leadership execution priorities and operational follow-through

Identify opportunities where WCPG can execute operational consistency across departments

Process Improvement & Operational Efficiency:

Integrate new employee assets, company SOPs, contracts, templates into a WELLSTAR Clinical Platform Group operational framework

Identify manual or high friction workflows that can be improved with measurable outcomes

Support standardization WCPG operational processes, onboarding, business data insights and documentation

Establish a framework platform to accelerate team coordination, communication, and accountability processes

Support implementation of scalable operational systems and tooling

Reporting & Analytics Support

Support KPI tracking and operational reporting

Maintain and improve operational dashboards and trackers

Assist with Excel- and Power BI-based reporting initiatives

Support data organization, cleanup, and reporting workflows

Help operationalize recurring reporting processes to reduce manual effortHelp operationalize recurring reporting processes to reduce manual effort

Cross-Functional Coordination

Support communication and coordination across operational teams

Help facilitate alignment between departments and leadership stakeholders

Support special projects and operational initiatives as required

Ensure key priorities continue moving forward in a fast-paced environment

You have:

2–5 years of experience in operations, coordination, project support, business operations, analytics support, or similar roles

Experience working in fast-paced or growing organizations preferred

Healthcare, SaaS, startup, consulting, or operational support experience considered an asset

Strong organizational and coordination skills

Advanced proficiency in Excel and/or Google Sheets

Excellent written and verbal communication skills

Strong attention to detail and follow-through

Ability to manage multiple priorities and stakeholders simultaneously

Comfort working independently in dynamic environments

Power BI experience





Operational reporting and dashboard experience

Workflow/process improvement experience

Familiarity with project management and tools (Monday.com, JIRA)

Exposure to AI tools, automation tools, or operational technology platforms

Who Will Thrive in This Role:
The ideal candidate is:

Highly accountable

Execution-oriented

Process-minded

Organized under pressure

Resourceful and solutions-focused

Comfortable with ambiguity

Naturally proactive, curious and interested in improving how organizations function

This role is ideal for someone who enjoys:

Building structure

Supporting leadership priorities

Coordinating moving pieces

Making operations more efficient and scalable

What Success Looks Like:

Meetings cadences run smoothly and consistently

WCPG operational visibility and accountability increases and is measurable

Business insights and reporting becomes available, streamlined and scalable

Manual processes are reduced over time

Teams experience stronger coordination and communication

Operational complexity becomes easier to manage as the organization grows

The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work by the Great Place to Work Institute Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report .

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📌 Operations Coordinator (Ontario)
🏢 WELL Health Technologies
📍 Ontario