Become a Solutions Engineer with EliseAI, where you'll enhance systems that improve housing and healthcare. This hands-on role involves technical support, client interaction, and problem-solving to elevate customer experiences.

In the Technical Solutions & Support team, you will serve as a subject matter expert while assisting clients with system functionalities. This position requires solid analytical skills, proficiency in data-driven decision-making, and an empathetic approach to resolving customer issues. A commitment to outstanding service will ensure clients can fully leverage our AI solutions for broader operational efficiency.

Key Responsibilities:
• Understand client needs and onboard effectively
• Communicate clearly to resolve issues with clients




• Investigate and document root causes of problems
• Advise on best practices for client system use
• Manage and prioritize support requests based on impact

Requirements:
• Bachelor’s degree in Computer Science or equivalent
• 1-3 years in a technical support role
• Experience with CRMs like Zendesk
• Strong written and verbal communication skills
• Willingness to work on-site five days a week

Elevate your technical skills while driving significant change in housing and healthcare sectors with EliseAI.
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📌 Solutions Engineer at EliseAI (Ontario)
🏢 Elise A.I. Technologies
📍 Ontario