Join ServiceTitan as a Customer Support Specialist and assist clients in navigating our cutting-edge software. Leverage your technical skills to provide solutions and stellar service.
As a pivotal member of our support team, you will directly engage with customers to resolve inquiries and issues related to our product. With an emphasis on enhancing customer experience, your role will involve problem-solving and de-escalating situations efficiently. This is a great opportunity for those who wish to advance their careers while making a difference.
Key Responsibilities:



- Respond to customer inquiries through various platforms - Develop tailored solutions for user needs and software usage - Minimize escalations by utilizing available support tools - Deliver high-quality technical solutions rapidly - Stay knowledgeable about software updates and features
Requirements: - Preferred bachelor’s degree or equivalent technical support experience - Strong analytical and critical thinking skills - Excellent communication and interpersonal abilities - Self-driven and adaptable in a dynamic work environment - Familiarity with data analysis tools is advantageous
Help shape exceptional experiences for ServiceTitan customers with your technical expertise and customer-centric approach.#J-18808-Ljbffr

📌 Servicetitan Customer Support Specialist (Winnipeg)
🏢 ServiceTitan
📍 Winnipeg