Join Pulse Vehicles as a Senior Manager of Customer Care Parts, impacting the ambulance and specialty vehicle industry from locations like Saskatoon or Beloeil. Champion operational support and drive parts availability for customer satisfaction.

As part of the leadership team in Customer Care & Aftermarket at Pulse Vehicles, you will oversee parts management for brands like Demers and Braun. Your role will emphasize growth, service quality, and digital initiatives critical for maximizing customer vehicle uptime.

Key Responsibilities:

- Lead the North American Parts Business Unit's strategic direction
- Develop profitable growth and pricing strategies
- Manage inventory planning and optimization
- Ensure high customer support and reduced vehicle downtime
- Collaborate with cross-functional teams to enhance operations

Requirements:

- Bachelor's degree in Business or a related field
- 7+ years in parts management and operations
- Proven record of enhancing customer service experience
- Robust experience with ERP and inventory systems
- Fluency in English; French is a plus

Contribute to the success and efficiency of Pulse Vehicles, enhancing service and parts management.

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📌 Senior Manager Customer Care Parts (Saskatoon)
🏢 Crestline Coach
📍 Saskatoon