Join the Running Room team as a full time IT Support Analyst in Edmonton, Alberta. This engaging role focuses on dynamic IT tasks and requires adept troubleshooting and organizational skills.

In this role, you will support day-to-day IT operations while managing changing priorities efficiently. You will assist employees and customers by being the first point of contact for technical issues, tackling diverse responsibilities from desktop management to server support.

Key Responsibilities:

- Handle technical issues via phone, email, and ticketing systems
- Own and escalate issues ensuring effective resolution
- Conduct local troubleshooting for various IT equipment
- Perform regular maintenance on infrastructure systems
- Utilize knowledge bases to document and develop solutions

Requirements:

- At least one year experience in IT helpdesk support
- Strong experience with Microsoft 365 and Windows environments
- Proficient in configuring PC and Mac systems
- Skilled in managing ticketing systems and writing technical documentation
- Relevant degree or diploma in system administration

Apply your IT expertise and support the technology needs of Running Room in Edmonton.

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📌 Full-Time IT Support Analyst Edmonton
🏢 Running Room
📍 Edmonton