Join D-Wave as a Service Team Leader, focusing on next-gen quantum computing systems. Ensure service excellence, operational reliability, and customer satisfaction in a high-tech setting.
In this role at D-Wave, you'll lead a dynamic Service team within the Hardware Engineering Department. Your responsibilities include integrating and supporting quantum computing systems while facilitating collaboration with Engineering and Manufacturing teams.

The focus is on maintaining high system reliability and continuous improvement of service operations.

Key Responsibilities:

- Develop objectives for a high-performing service team
- Oversee fleet monitoring and issue resolution
- Partner with Engineering to enhance service protocols
- Lead preventative action and trend analysis initiatives
- Manage service tools, documentation, and budgets

Requirements:

- Bachelor's in Engineering Physics or similar
- 10+ years experience in high-tech environments
- Strong analytical and conflict resolution skills
- Excellent written and verbal communication
- Proven experience in resource allocation

Lead the charge in developing innovative service solutions at D-Wave Quantum.

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📌 D-Wave Quantum Service Team Leader (Burnaby)
🏢 D-Wave
📍 Burnaby