Elevate your customer service career with TransPerfect as a Customer Services Representative in Toronto. Provide exceptional support on the VDR platform while developing strong client relationships.
TransPerfect is expanding its Toronto team, seeking professionals with a passion for customer service and solid technical skills. In this role, you will support clients by providing operational and technical assistance on various VDR platform workflows. Your responsibilities include client training, effective communication, and ensuring timely deliverables for users across North America and beyond.
Key Responsibilities:
• Provide first-line technical support across the VDR platform
• Develop positive relationships with clients and anticipate needs




• Manage and host online client training sessions
• Monitor deliverables for accuracy and timeliness
• Maintain accurate documentation of client interactions
Requirements:
• Native-level English fluency and strong communication skills
• Minimum two years of B2B experience
• Tech-savvy with ability to adapt to new tools
• Attention to detail and accuracy
• Capable of multi-tasking and meeting deadlines
Deliver high-quality service and technical support as a key member of the TransPerfect team.
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📌 Customer Services Representative in Toronto
🏢 TransPerfect
📍 Toronto