Embark on a rewarding journey with DUCA as a Member Connect Lending Specialist. Deliver exceptional service to members while navigating the lending process through phone and email.In this full-time role at our Corporate Office, you will support members and prospective members with lending inquiries. Your expertise in underwriting credit applications and cross-selling products will directly impact member financial wellness. Collaborating with a vibrant team,



you will identify opportunities to meet our members' diverse needs while adhering to lending regulations and maintaining the quality of service DUCA is known for.Key Responsibilities:- Provide knowledgeable service through various communication channels- Meet lending and investment product service goals- Identify and cross-sell DUCA products during interactions- Underwrite credit applications according to guidelines- Assist members with online banking setup and transactionsRequirements:- 3-5 years’ experience in a contact center with lending background- 1-2 years’ experience with banking and credit protocols- Familiarity with retail underwriting guidelines- Excellent communication and problem-solving skills- Solid multitasking and prioritization abilitiesUtilize your lending expertise and customer service skills to enhance member experiences at DUCA.#J-18808-Ljbffr

📌 Member Connect Lending Specialist (Winnipeg)
🏢 BMO
📍 Winnipeg