Enhance your customer service skills as a Utility Billing Representative in Brampton with Peel Region. Provide essential support in a hybrid work setting, addressing utility billing inquiries promptly.

This full-time, 13-month contract role focuses on utility billing within a dynamic office setting. You will manage customer interactions using the Five9 system and ensure accurate billing through effective communication with law firms and clients. With a strong emphasis on customer satisfaction, your responsibilities will involve multitasking and prioritizing a variety of billing tasks efficiently.

Key Responsibilities:



• Engage with customers to resolve utility billing inquiries • Process change of ownership into billing software • Interact with law firms for conflict resolution • Prepare monthly correspondence and email tracking reports • Calculate and approve billing adjustments for accounts

Requirements: • Three years of experience in utility billing or call centers • Strong customer service and communication skills • Proficiency in Word, Outlook, and Excel • Familiarity with billing systems is an asset • Satisfactory Level 1 Criminal Record Check required

Utilize your customer service expertise and administrative skills to support Peel Region's utility billing operations. #J-18808-Ljbffr

📌 Utility Billing Representative Brampton (Winnipeg)
🏢 Region of Peel
📍 Winnipeg