Perform regular maintenance and updates to network hardware and software Planning and testing rollout of new network hardware and system releases Analyzing and monitoring network activity to identify issues and potential security risks Performing considerably complex troubleshooting of network systems in collaboration with other teams Developing, implementing and supporting a network environment consisting of data centers that are integrated into Azure and AWS Proactive involvement in incident resolution and root cause analysis Developing comprehensive operational procedures for on-going support and change management Creating and maintaining documentation for existing and new network systems using detailed diagrams Core Cisco routing and switching (802.1Q VLAN, QoS, HSRP, OSPF, BGP) configuration and support Firewall implementation, configuration, and support (Cisco ASA and Palo Alto) Load balancing configuration and support (F5 Big IP) Network traffic analysis and troubleshooting Communication infrastructures, VPN (Global Protect), MPLS, etc.
Supporting a mixed Linux/Windows virtualized server environment Providing technical expertise to various project and product teams to implement standardized solutions Performing other duties as required to deliver exceptional service and to support Central 1’s business goals Providing 24x7 on-call support in a customer-centric environment and resolving the more complex problems and interconnection issues with external service Requirements
4+ years of enterprise network support experience Strong knowledge of TCP/IP, OSPF, BGP, and IPSec VPNs Experience with Cisco routing and switching Experience troubleshooting complex network issues Robust written and verbal communication skills Preferred: CCNA or CCNP certification Preferred: Palo Alto firewall experience Preferred: F5 BIG-IP experience Preferred: Azure and/or AWS networking experience Core Competencies
Demonstrates expertise in network maintenance, troubleshooting, and security analysis within enterprise environments, with a strong focus on Cisco routing and switching, as well as cloud integration with Azure and AWS. Proficient in developing operational procedures and providing technical support in a customer-centric setting.