Food Service Supervisor/Shift Manager A&W – Bonniedoon MallLocation: #167 8330-82 Ave, Edmonton AB T6C 4E3Salary: $16 per hourHours: 32-40 hours per weekEmployment Type: Full-time, PermanentLanguage: EnglishStart Date: As soon as possibleWhat We OfferConsistent, year‐round employmentA respectful, people‐centred workplaceOpportunities for growth, increased responsibility and career advancementWe recognize that employees have commitments outside of work, and we strive to offer flexible scheduling where operationally possible.Optional employee‐contributed Medical and Dental Benefits (single or family), including: Pharmaceuticals and Hospital Care Paramedical Services and Medical Equipment Vision Care and Travel Coverage Basic and Optional Life Insurance Optional, employee‐contributed Group RRSPAbout UsThe McMurray Group owns and operates A&W Restaurants throughout Western Canada.We are committed to building strong workplaces where people stay and build their careers through open communication, mutual respect, and recognition of a job well done.Our supervisors play a key role in creating professional, well‐run restaurants.Role Overview As a Food Service Supervisor/Shift Manager, you will be responsible for overseeing daily restaurant operations during assigned shifts.You will lead front‐line staff, support operational decisions, and ensure food quality, safety, cleanliness, and customer service meet A&W standards.This is a hands‐on leadership role for individuals who are comfortable taking ownership of their shift and supporting both people and performance.Key ResponsibilitiesSupervise and coordinate staff activities during assigned shiftsAssign stations, manage breaks,



and ensure proper staffing levelsOpen and/or close the restaurant, including safe and cash‐handling proceduresAddress operational, staff, or guest concerns professionally and calmlySupport training, coaching, and onboarding of new employeesEnsure compliance with food safety, sanitation, and workplace safety standardsComplete shift documentation and required records accuratelyInventory & Cash Control Assist with inventory counts and monitoring waste and usageFollow established cash‐handling and loss‐prevention proceduresSupport basic food and labour cost controlAssist with routine administrative and reporting tasksMaintain a clean, organized, and welcoming restaurant environmentEnsure guests receive prompt, friendly, and consistent serviceHandle guest concerns using A&W service recovery standardsEnsure team appearance and conduct meet A&W brand expectationsQualifications & ExperienceCompletion of secondary school or equivalentMinimum 3 years of experience in food servicePrevious lead, senior crew, or supervisory experience preferredFOODSAFE Level 1 required (Level 2 considered an asset)Strong communication and organizational skillsDependable, mature, and comfortable working independentlyAbility to succeed in a fast‐paced, accountable environmentWorking Conditions Rapid‐paced restaurant environment Standing and walking throughout shifts, with repetitive tasks typical of a food service environment Occasional lifting of up to 14 kgs (approx. 31 lbs) Shift work including mornings, evenings, weekends, and statutory holidaysApplicants must be legally authorized to work in Canada.Applications without work authorization will not be considered.Only qualified applicants will be contacted for assessments and interviews. #J-18808-Ljbffr

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