Assistant Community Manager (6-month contract)

The Assistant Community Manager will work closely with the Community Manager to ensure efficient property management, maintain tenant satisfaction, and handle administrative tasks.

Responsibilities

- Assist the Community Manager in overseeing day-to-day operations of the property.
- Conduct regular property inspections and report maintenance or safety concerns.
- Coordinate maintenance requests and follow up to ensure timely completion of repairs.
- Assist in organizing preventive maintenance schedules.
- Serve as a point of contact for tenants, responding to inquiries and providing exceptional customer service.
- Assist with lease administration, including processing new leases, renewals and terminations.
- Maintain positive tenant relations by addressing issues promptly and professionally.
- Enforce lease agreements, property rules and regulations.
- Help with move‑in/move‑out processes, inspections and preparing rental units for new tenants.
- Promote a positive community atmosphere by addressing tenant concerns and fostering relationships.
- Assist in marketing available rental units, updating listings, coordinating showings and responding to prospective tenant inquiries.
- Assist with tenant screening: processing applications, conducting background checks and gathering references.
- Prepare and review leasing documents for accuracy and compliance.
- Maintain accurate records of transactions, maintenance requests and resident interactions.
- Perform general administrative duties: answering phones, emails and maintaining tenant files.
- Prepare and distribute notices to tenants, including rent reminders,



policy updates and other communications.
- Assist with rent collection, ensuring timely payment and following up on overdue payments.
- Assist in managing property budgets and ensuring expenditures stay within limits.
- Assist in preparing the property for inspections and ensuring compliance with health, safety and building codes.
- Help manage evictions and legal notices, ensuring proper procedure is followed.
- Assist in managing on‑site staff and vendors, ensuring tasks are completed on schedule and to quality standards.
- Provide guidance and support to maintenance staff and leasing agents.
- Work occasional evenings, weekends and on‑call duties for urgent matters.
- Occasional travel may be required when managing multiple properties.

Experience & Qualifications

- High school diploma or equivalent; bachelor’s degree in real estate, business or a related field is a plus.
- 1–3 years of experience in property management or a customer service role.
- Knowledge of property management software (e.g., Yardi preferred).
- Solid communication and interpersonal skills.
- Excellent organization and time‑management abilities; able to handle multiple tasks simultaneously.
- Ability to handle tenant concerns and complaints professionally and calmly.
- Ability to work independently as well as part of a team.
- Basic understanding of accounting principles and budgeting.
- Problem‑solving skills and ability to resolve issues efficiently.
- Proficiency in Microsoft Office (Word, Excel, Outlook) and property management software.
- Ability to handle emergency situations effectively and professionally.
- Familiarity with local tenancy laws and regulations.

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📌 Community Manager (Medicine Hat)
🏢 Parkbridge Management
📍 Medicine Hat