Lead the Tasting Room operations and enhance guest experiences with your expertise in wine education at our Estate. Cultivate memorable moments through exceptional service.
As the Tasting Room Operations Leader, you will oversee a vibrant team and reporting to the Junior Tasting Room Manager. Your advanced knowledge of wine and hospitality will ensure guests receive top-notch educational interactions. Prior experience in leading teams within the hospitality industry will be beneficial as you maintain service standards.
Key Responsibilities:
• Supervise daily operations of the tasting room
• Provide engaging educational experiences for guests
• Uphold service standards with meticulous attention
• Streamline reservation systems and operational flow
• Mentor team members for optimal service delivery
Requirements:
• Supervisory experience in the hospitality field
• WSET level 1 or similar certification preferred
• Advanced knowledge of culinary and wine terms
• Ability to manage multiple tasks effectively
• Commitment to guest-focused service and hospitality
Bring your hospitality expertise and passion for wine to ensure our guests leave with unforgettable experiences.
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