This is a year-round, permanent part-time (15-25hrs/week) position based in Whistler with the flexibility of remote administrative work during the off-season. There is an opportunity to grow into a full-time role as we continue to get busier. You will report to the Operations Manager and play a vital role in ensuring every adventure runs smoothly, from the first inquiry to the final high-five at the end of a trip. What you’ll be doing
Guest magic: Delivering exceptional service before, during, and after trips. The hub: Coordinating bookings, reservations, and guest communications. Field ops: Assisting with day-of guest check-in and operational coordination. Behind the scenes: Maintaining accurate administrative records and supporting continuous improvement initiatives. The extra mile: Contributing to sales, marketing, and exciting current business projects. Are you our next mountain pro?
We're looking for an enthusiastic, adaptable problem-solver who: Loves the mountains and backcountry recreation. Is dependable, organized,
and stays calm under pressure. Embraces new technology and learns quickly. Thrives in a small, "all-hands-on-deck" team environment. The essentials
Excellent communication and customer service skills. Strong computer skills (you'll learn our booking systems fast!). Occupational First Aid Level 3 (80-hour) or a willingness to get it. Valid Class 4 Driver's Licence or a willingness to obtain one. Bonus Points: Experience in tourism, IC Sam training, or experience with reservation software. Why work with us?
Competitive Pay: $30/hour , depending on experience and qualifications. Flexibility: A work schedule that varies with the seasons. Growth: Real opportunity to evolve into a full-time role as we expand. Perks: Industry discounts and the best office views in BC. An immediate start is available for the right candidate.