Enhance your career as a Case Management Consultant with Sun Life, where you will coach disability claims teams to improve their skills and drive profitability. Enjoy a hybrid work model while contributing to client success.As a Case Management Consultant, your role is pivotal in empowering your assigned disability claims team. You will coach and mentor case managers, focusing on Outcome Focused Case Management and promoting client-centered approaches. Key responsibilities include optimizing claims duration, driving profitability, and ensuring adherence to best practices.Key Responsibilities:- Coach disability claims team to enhance case management skills- Support staff in meeting client service standards- Identify opportunities for process improvement- Cultivate excellence to drive business retention and growth- Report on emerging trends for national learningsRequirements:- At least 3 years in Long and Short Term Disability Claims- Solid knowledge of group insurance policy concepts- Exceptional organizational and analytical skills- Excellent communication abilities- Proven training and coaching experienceEmpower your team and make a meaningful difference in clients' lives at Sun Life.#J-18808-Ljbffr

📌 Case Management Consultant - C$60,000 - C$97,000 A Year (Winnipeg)
🏢 Sun Life
📍 Winnipeg