A financial services company located in Toronto, Ontario, is seeking a Business Analyst to assist in creating training materials and managing escalated service issues. The ideal candidate will have extensive experience in customer service and training within the financial industry. Responsibilities include testing system enhancements and acting as a liaison for branch staff. The position offers market-competitive salary and benefits, focused on career development and employee engagement.
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📌 Branch Training & Process Improvement Analyst (Toronto)
🏢 CI Financial
📍 Toronto
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