Shape the future of customs operations at Maersk Canada as a Senior Leader, managing a dedicated team of over 40 professionals to enhance service delivery and efficiency.
In your role as Area Head of Customs Product & Operations, you will aim to stabilize and grow operations while maintaining a strong focus on customer relationships. You will manage P&L; and drive operational efficiency, ensuring compliance and promoting a culture of high performance within your teams. Your extensive leadership experience in customs brokerage will be crucial in this position.
Key Responsibilities:
• Lead P&L; management for Maersk Customs Canada
• Champion service quality and compliance standards
• Drive strategic growth in partnership with sales teams
• Enhance customer satisfaction and retention efforts
• Oversee team performance management and KPIs
Requirements:
• BA in a relevant discipline preferred
• Required Licensed Customs Broker status
• 10–15+ years in customs brokerage leadership roles
• Experience in leading large teams
• Robust knowledge of customs regulatory challenges
Transform the customs brokerage landscape at Maersk Canada with your leadership and expertise.
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