$25-$30 per hourOttawa, ONContractContract Duration: 36 monthsJob DescriptionPrepare and deploy Windows 11 laptops using Microsoft Managed Desktop (MMD) standards, including Autopilotenrollment and configuration profilesUnbox, assemble, and set up laptops, docks, and peripherals at user workstations or staging areasSafely back up and transfer user data, profiles, and settings from legacy devices to new laptops using approved toolsand processesRecord and update asset information in inventory systems, including device assignment, status, and lifecycle trackingProvide onsite or remote support during deployment to clients, including user orientation, login assistance, and basictroubleshootingRetire legacy devices by performing secure data wipes, updating asset records, and preparing hardware for disposal orredeploymentVerify devices meet security, patching, and compliance requirements (e.G., encryption, policies, updates) before andafter deploymentOther related activities and deliverables as requiredRequired SkillsUniversity degree or college diploma in a technology-related fieldA minimum of four (4) years of demonstrated IT experienceA minimum of three (3) years of demonstrated experience in a laptop refresh project using Intune, ServiceNow,SCCMDemonstrated advanced Microsoft knowledge and experience in desktop and Office tool supportDemonstrated experience deploying and supporting Windows 10/11 laptops in an enterprise environmentDemonstrated experience with device imaging, provisioning,



and configuration profilesDemonstrated experience performing data migration and device refresh activitiesDemonstrated familiarity with IT asset management systems and lifecycle trackingDemonstrated knowledge of endpoint security controls, including encryption (e.G., BitLocker), patching, andcompliance policiesDemonstrated experience performing hardware setup and troubleshooting (laptops, docks, peripherals)Demonstrated solid experience troubleshooting and user support skills during deploymentDesired SkillsDemonstrated knowledge of Microsoft on premise and Azure cloud applicationsDemonstrated basic experience in troubleshooting Transmission Control Protocol/Internet Protocol (TCP/IP) networkenvironmentsDemonstrated experience supporting large-scale enterprise device deployments (e.G., 500+ devices)Relevant certifications (e.G., Microsoft Certified: Modern Desktop Administrator Associate) considered an asset.About US Tech SolutionsUS Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.Ustechsolutions.ComUS Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.AI StatementBy applying, you acknowledge that AI-assisted tools may be used during hiring.#J-18808-Ljbffr

📌 Bilingual Service Desk Analyst- 26-06975 (Varennes)
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