Shape the future of banking at EQ as the Strategic Vice President of Operations. This critical role drives the operational and transformational agenda across the Personal Banking portfolio.Reporting to the SVP, you'll partner with senior leaders to execute on strategic priorities while enhancing operational efficiency and compliance. Your leadership will facilitate business growth and ensure high-quality customer experiences, fostering a culture of accountability and innovation. Key responsibilities include overseeing contact centre operations and leading initiatives that improve service delivery.Key Responsibilities:
- Partner with executive leaders on business strategy
- Monitor and report on operational performance




- Implement continuous improvement initiatives
- Ensure operational resilience and readiness for growth
- Foster collaboration across departments and stakeholder environmentsRequirements:
- 15+ years in financial services operations
- Significant transformation management experience
- Expertise in governance and regulatory compliance
- Proven ability to influence executive decision-making
- MBA or equivalent preferredJoin EQ Bank as a transformative leader driving operational success and customer-centric innovation.#J-18808-Ljbffr

📌 Strategic Vp Operations In Banking (Toronto)
🏢 eqbank
📍 Toronto