We are looking for candidates with strong technical expertise to fill this role. Below are the details of the position:

Line of Business:

Operational Non-Financial Risk (ONFR)

Contract:

12 months

Location:

Toronto, ON | Hybrid – 3 days in office

Potential:

Extension and possible FTE conversion

Job Summary We are seeking an

Operational Risk Programs Manager

to support the Operational Non-Financial Risk (ONFR) function in managing and overseeing enterprise-wide operational risk programs.

This role is responsible for program governance, risk monitoring, reporting, stakeholder engagement, and ensuring alignment with established operational risk frameworks, policies, standards, and regulatory requirements. The successful candidate will work closely with business stakeholders and Corporate Support Areas while independently managing assigned areas of responsibility.

This is an excellent opportunity for an operational risk professional with strong analytical, governance, regulatory, and stakeholder management experience to contribute to enterprise-wide risk initiatives within a highly collaborative environment.

Core Technical Skills Required

5–7 years of relevant experience in

operational risk management, enterprise risk, risk governance, or a related discipline .

Strong knowledge of

operational risk management practices , risk governance frameworks, policies, standards, and controls.

Experience developing, implementing, monitoring, and reporting on

risk programs and governance frameworks .

Experience with

risk policy frameworks and quality control/testing frameworks .

Strong understanding of

regulatory requirements , legislative directives, and regulatory guidance.

Experience identifying, assessing, classifying, and monitoring operational risk issues and developing appropriate action plans.

Experience with

Risk Control Self-Assessment (RCSA), SOX, regulatory compliance, attestations, or similar risk programs .

Strong analytical and problem-solving capabilities, including the ability to analyze data and translate findings into actionable recommendations.

Experience preparing risk reporting, metrics,



dashboards, governance materials, and executive-level communications.

Robust stakeholder management and influencing skills, with the ability to work effectively across business groups and second-line risk functions.

Ability to work independently, exercise sound judgment, and manage non-routine risk and governance matters.

Preferred

Post-secondary degree in Risk Management, Finance, Business, Economics, or a related field.

Experience within the

financial services or banking industry .

Experience supporting internal/external regulatory audits or examinations.

Knowledge of

quantitative risk techniques and economic capital methodologies .

Experience with enterprise-wide governance programs and regulatory change initiatives.

Experience managing risk databases, data governance, and risk reporting processes.

Nice to Have

Experience with

model validation programs or model risk management .

Change management and organizational readiness experience.

Experience developing communication strategies and tailored stakeholder messaging.

Experience supporting enterprise-wide strategic initiatives.

Familiarity with data-driven risk monitoring and reporting tools.

Key Responsibilities

Act as a trusted advisor to assigned business groups on operational risk matters.

Lead and support the governance, monitoring, measurement, and reporting of operational risk programs.

Develop and maintain governance frameworks, methodologies, policies, standards, tools, and templates.

Identify and assess operational risk issues, emerging trends, and potential impacts; recommend mitigation actions or elevate where appropriate.





Support interpretation of new and changing regulatory requirements and assess their impact on existing governance frameworks.

Partner with stakeholders to implement risk methodologies, metrics, controls, and program standards.

Lead governance meetings and maintain governing body mandates, oversight requirements, and approval guidelines.

Coordinate attestations, reporting, reviews, and sign-offs across relevant stakeholders.

Represent assigned risk programs during internal and external regulatory audits or examinations.

Analyze risk data and information to identify trends, provide insights, and support informed decision-making.

Coordinate risk databases and ensure data quality and alignment with established data governance standards.

Develop and execute change management plans, including stakeholder engagement, readiness assessments, implementation, and sustainment.

Develop communication plans and tailored messaging to support program adoption and behavioral change.

Build strong relationships with business stakeholders and Corporate Support Areas to provide effective second-line operational risk support.

Monitor program performance, identify issues, and drive timely resolution.

Maintain in-depth knowledge of business-specific risk requirements, regulatory expectations, and applicable legislation.

Support the design, implementation, and continuous improvement of operational risk processes and strategic initiatives.

Provide specialized analytical, consulting, and technical support across the ONFR function.

Soft Skills

Excellent stakeholder management and collaboration

Ability to influence and negotiate effectively

Strong analytical and critical-thinking skills

Sound judgment and problem-solving

Ability to operate independently while working collaboratively

Strong organizational and prioritization skills

Comfortable managing multiple priorities and non-routine situations

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status

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📌 Operational Risk Manager (Winnipeg)
🏢 Dexian
📍 Winnipeg