We're seeking a Business Systems Analyst to support project work across Infrastructure Services, including Networking, Server, Workstation Services, Microsoft 365, VoIP Telecommunications, and Service Center teams. This is a hybrid contract role requiring a self-starter who takes ownership of assigned projects from requirements through implementation.

What You'll Do

Elicit, analyze, specify, and validate business needs through stakeholder interviews and current-state process/systems analysis

Apply strong communication, analytical, and problem-solving skills to keep projects on track and deliverables aligned to specification

Conduct data analysis, design solutions, and write transparent technical requirements

Support testing and implementation of technology solutions

Conduct research and develop procedures to improve existing systems

Provide training and ongoing support to end users





Write Requests for Proposals and Contract Scope of Deliverables documents

5+ years of relevant Business Analyst / Business Systems Analyst experience

Strong experience with the Microsoft 365 productivity suite

Demonstrated ability to multi-task and prioritize across several concurrent projects

Strong problem-solving skills — identifying issues, obstacles, and opportunities, and developing/implementing effective solutions

Excellent written and verbal communication skills

Experience working on Infrastructure projects (networking, server, workstation, telecom, or similar)

A customer-first mindset and commitment to delivering a strong end-user experience

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📌 Business Systems Analyst (Winnipeg)
🏢 Stafford Gray
📍 Winnipeg