Elevate customer experiences as a Customer Service Agent with Skyservice. Deliver exceptional service while coordinating arrivals, departures, and customer needs in a dynamic environment.
Skyservice is seeking a Customer Service Agent with at least two years in customer service. You will manage communications via ground/air Unicoms and radios, ensuring smooth operations between the line crew and concierge. This role demands strong organizational skills, a proactive approach to customer needs, and the ability to maintain security protocols.
Key Responsibilities:
• Provide high standards of service to all customers
• Communicate clearly with line crew and customers
• Coordinate services such as fueling and catering




• Answer general phone inquiries and forward calls
• Maintain cleanliness of the FBO areas at all times
Requirements:
• Minimum two years in a customer service role
• Qualified and efficient service delivery
• Familiarity with NATO phonetic alphabet
• Strong organizational and resourceful skills
• Availability for various shifts, including weekends
Bring customer-focused service and effective communication skills to ensure every customer experience meets Skyservice's high standards.
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📌 Customer Service Agent at Skyservice (Calgary)
🏢 LV Aero
📍 Calgary