Create and continuously improve learning content, assessments, and facilitator materials Facilitate engaging learning experiences that build capability, strengthen role readiness, and support adoption of business priorities Conduct learning and talent development consultations and needs analyses Recommend learning approaches aligned with business objectives and learner needs Coordinate assigned projects for timely and effective delivery Create and maintain onboarding resources, career development tools, competency-based resources, and manager guides Implement learning technologies, digital learning solutions, and AI-enabled tools Analyze learner feedback to inform training improvements and provide recommendations Support employees, leaders, and business partners across Canada Lead in-person training programs at the Ottawa Home Office, stores, and Johnstown Distribution Centre as needed Requirements

2 to 3 years of experience in Learning & Talent Development Post-secondary education in Education, Adult Education, Educational Studies, Human Resources, Communications, Business Administration, or a related field Equivalent combination of education and directly relevant experience may be considered Professional-level proficiency in both English and French Experience creating, updating, and implementing learning content, tools, job aids, facilitator materials, eLearning, assessments, learner communications, and performance support resources Experience supporting assigned learning programs or projects, including SME reviews, content testing, learner communications, launch readiness, and post-launch improvements Experience gathering learning needs and content requirements from internal stakeholders, SMEs, or business partners Experience facilitating training sessions, learner support activities, stakeholder reviews, or program activities Working knowledge of adult learning principles, learner experience, instructional design practices,



and learning evaluation basics Robust verbal and written interpersonal, facilitation, and communication skills Ability to organize work, solve problems, manage deliverables, and meet timelines across multiple projects Strong digital literacy, including Microsoft Office and learning/content/reporting/AI-enabled tools Ability to maintain content accuracy, follow standards, and handle confidential or sensitive information discreetly Must be legally authorized to work in Canada and maintain authorization for the duration of employment Workday Learning, Articulate 360, Microsoft Forms, Microsoft Teams, SharePoint, or similar tools are assets Retail operations experience, vendor experience, reporting experience, certifications, accessibility knowledge, and generative AI experience are assets Core Competencies

Demonstrates expertise in Learning and Talent Development, with a focus on creating and implementing effective learning content and assessments. Proficient in facilitating training sessions and utilizing digital learning technologies to enhance learner engagement and support business objectives. Highest-signal resume keywords

Learning And Talent Development Facilitation Of Training Sessions Instructional Design Practices Digital Learning Solutions Bilingual Proficiency In English And French ATS Optimization Keywords

Hard Skills

Learning Content Creation Needs Analysis Assessment Development Performance Support Resources Adult Learning Principles Project Coordination Stakeholder Engagement Content Testing Learner Communications Training Program Implementation Soft Skills

Interpersonal Skills Problem Solving Organizational Skills Communication Skills Facilitation Skills Industry Keywords

Retail Operations Vendor Experience Accessibility Knowledge Generative AI Experience Career Development Tools Tools & Technologies

Workday Learning Articulate 360 Microsoft Office Microsoft Teams SharePoint AI-Enabled Tools Learning Management Systems Digital Learning Tools Reporting Tools Content Management Systems

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📌 Learning Specialist, Bilingual French/English (Montreal)
🏢 Jobtailor
📍 Montreal