Step into a leadership role as the Night Audit Lead Hand at Marriott on the Falls. Drive excellent guest service while handling your night audit responsibilities in an iconic hotel setting.
As the Lead Hand Night Auditor, you will play a crucial role in enhancing the front desk operations while supervising a dedicated team. Reporting to the Night Manager, your position involves resolving guest challenges, training associates, and ensuring the hotel’s operations meet high standards. With a focus on leadership and accountability, you will foster an engaging work workplace for staff.
Key Responsibilities:
• Facilitate training for Front Desk and Bell Staff
• Monitor guest service quality throughout hotel operations
• Manage guest check-in and check-out experiences smoothly




• Maintain a clean and welcoming front area
• Compile nightly audit reports for management
Requirements:
• Hospitality degree with relevant Front Office experience
• Exceptional service mindset and detail orientation
• Familiarity with hospitality software such as MARSHA
• Strong organizational and time management skills
• Willingness to adapt to various shift schedules
Lead Marriott on the Falls' commitment to exceptional guest experiences through your operations and leadership expertise.
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📌 Marriott Night Audit Leadership (Niagara Falls)
🏢 Canadian Niagara Hotels Group
📍 Niagara Falls