Become a vital part of a top Canadian firm as a Bilingual Customer Solutions Coordinator in Calgary. This role emphasizes caring service while managing client needs in both English and French.
This in office, permanent position demands exceptional organizational and problem-solving skills. You will engage with clients during catastrophic events, providing reassurance and efficient solutions. Your ability to remain focused under pressure will be key to supporting policyholders through their claims process.
Key Responsibilities:
• Handle ALE requests and client communications
• Collaborate with property managers and adjusters
• Utilize MS Office for exact documentation
• Maintain accuracy under shifting deadlines
• Guide clients with compassion through their claims
Requirements:
• Fluent in English and French, both written and verbal
• Solid multitasking and organizational skills
• Background in hospitality or related fields is advantageous
• Proven ability to prioritize and resolve conflicts
• Fast learner of new technologies and systems
Use your bilingual abilities and client-focused mindset to thrive in Calgary's leading ALE firm.
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