About ICEIndependent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. Behind every successful client service is a dedicated team ensuring the right staff are in the right place at the right time. Our Booking Coordinators play a vital role in coordinating staffing, supporting employees, and helping ensure uninterrupted, high-quality care for the individuals we serve.At ICE, we value teamwork, problem-solving, and exceptional customer service. This position is ideal for someone who enjoys working in a fast-paced environment, thinking on their feet, and making a meaningful impact every day.Role SummaryAs a Booking Coordinator, you will coordinate staffing for client services by scheduling casual and relief employees, responding to changing operational needs, and supporting employees while they provide services in the community.This role requires excellent communication, sound judgment, and strong organizational skills. Every day presents new challenges, making it an excellent opportunity for someone who thrives in a dynamic environment and enjoys finding solutions that support both employees and clients.What We OfferPaid training, orientation, and ongoing professional developmentStable employment with opportunities for career advancementA respectful, inclusive workplace that values teamwork and diversityRecognition for long service and outstanding contributionsCompetitive compensationNon-registered group RSP matching program available to qualifying employees after one year of employment,



with contributions adjusted according to length of serviceComprehensive benefits package for qualifying employees after one year of employmentMeaningful work that directly supports employees, clients, and service excellence across the Edmonton regionKey ResponsibilitiesCoordinate casual and relief staffing to ensure client service needs are consistently metSchedule employees and respond to staffing changes in a timely mannerProvide direction, support, and guidance to community support workers during their shiftsWork collaboratively with managers, coordinators, and employees to resolve scheduling challengesMaintain accurate scheduling records and documentationRespond proactively to urgent staffing situations while maintaining a high level of customer serviceUtilize agency software to manage scheduling and employee informationPromote teamwork, professionalism, and positive working relationshipsPerform other related duties as requiredQualificationsPost-secondary education in Human Services, Community Rehabilitation, Health Care Administration, or a related fieldExperience working in community services, health care, scheduling, or a related environment is considered an assetStrong computer and data entry skillsExcellent organizational and time management abilitiesStrong communication and interpersonal skillsAbility to remain calm and make sound decisions in a quick-paced environmentAbility to work independently while contributing to a collaborative teamClear Vulnerable Sector Police Information Check completed within the past six monthsAt ICE, you’ll help ensure the right people are in the right place—supporting exceptional care for the individuals and communities we serve every day.#J-18808-Ljbffr

📌 Booking Coordinator (Winnipeg)
🏢 City of Grande Prairie Recreation Department
📍 Winnipeg