Elevate your customer service career with the City of London as a full time Client Service Representative. Engage with the public, provide essential support, and connect clients with local services in this temporary role.
Reporting to a Manager, you'll perform diverse customer service duties within Social and Health Development. This includes screening clients, booking appointments, and maintaining knowledge about community services. Your role is vital in ensuring efficient operations within Housing Stability Services and enhancing client experiences.
Key Responsibilities:
• Deliver excellent customer service to clients and participants
• Utilize systems for client screening and appointment booking
• Provide referrals and information about available services




• Distribute cheques and vouchers to correct payees
• Perform clerical duties and maintain records accurately
Requirements:
• Completion of one-year program in office administration
• Six months customer service experience
• Basic computer skills in spreadsheets and word processing
• Demonstrated ability to work with the public
• Willingness to complete a Criminal Record Check
Bring your customer service expertise to enrich the community experience at the City of London.
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📌 Full-Time Client Service Representative London
🏢 City of London
📍 London