Join FedEx as a Senior Advisor in the Service Excellence team, focusing on enhancing operational performance and service quality through strategic initiatives. Leverage your expertise in data analysis and predictive modeling to drive impactful programs.This remote role requires a bachelor's degree and a minimum of seven years of relevant experience. You will collaborate with executive leadership to develop strategies, transform business processes, and ensure high service standards.



Your critical analyses will impact organizational performance and may be presented to the C-suite and Board of Directors.Key Responsibilities:Partner with leadership for long-term strategy developmentLead high-impact programs that enhance service qualityProvide predictive modeling and operational insightsPrepare complex analyses for executive presentationsMonitor service metrics to inform future performance goalsRequirements:Bachelor's degree in Business, Engineering, or related fieldAt least 7 years of experience in a relevant positionStrong skills in data analysis and service metricsExperience with legacy systems and service measurementBilingual in French and English preferred for Quebec candidatesBring your strategic vision and data expertise to drive service excellence at FedEx.#J-18808-Ljbffr

📌 Senior Advisor, Service Excellence Team (Mississauga)
🏢 FedEx Group
📍 Mississauga