Elevate your customer service skills with Grainger as a Bilingual Customer Service Representative in Saint-Laurent, Quebec. This hybrid role blends inbound service with critical problem solving across platforms.

Grainger is seeking full-time representatives passionate about building customer relationships. With on-site training and a hybrid work setting, you will connect through effective communication skills. Required abilities include navigating technical challenges and providing customers with seamless service.

Key Responsibilities: • Respond to inbound calls and emails with professionalism • Utilize critical thinking to resolve customer inquiries • Manage accounts and product orders efficiently • Collaborate with team members in a supportive setting • Mitigate customer concerns and ensure satisfaction

Requirements: • Fluent in French and English • High School diploma or equivalent • 1+ years of customer service experience • Proficiency in Microsoft Office and Salesforce • Ability to maintain a secure and distraction-free workspace

Bring your bilingual communication skills and customer-focused mindset to support clients at Grainger. #J-18808-Ljbffr

📌 Bilingual Customer Service Role at Grainger (Winnipeg)
🏢 W.W. Grainger
📍 Winnipeg