CARFAX is seeking a Resolution Specialist in London, ON to support customers and improve the accuracy of CARFAX Reports. You will research cases, respond to inquiries, and document communications to drive resolution. The role requires 3–5 years of customer-facing experience, excellent communication, and the ability to analyze data. Salesforce experience is a plus. Base salary ranges CAD 48,000 to 65,500 per year, with perks and bonus opportunities.