Become a Client Service Associate at Hart House, University of Toronto, focusing on information and customer service in a full-time role. The position encompasses membership support, registration, and event ticketing.
As a Client Service Associate, you will act as the primary point of contact for Hart House inquiries. This position requires expertise in handling customer interactions effectively and managing bookings and registrations for a variety of programs across the St. George campus and beyond. Your role is vital for maintaining excellent customer relations and shaping positive experiences for students and community members.
Key Responsibilities:
• Serve as the first point of contact for general inquiries
• Process registrations and bookings efficiently




• Troubleshoot and resolve common issues proactively
• Train and direct casual staff on key activities
• Prepare draft reports from collected data
Requirements:
• Advanced College Diploma or equivalent experience
• Minimum three years in high-volume customer service
• Experience with cash transactions and conflict resolution
• Robust interpersonal and human relation skills
• Familiarity with Microsoft Word, Excel, and Fusion software
Deliver exceptional customer service while supporting Hart House's mission to foster community engagement.
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📌 Hart House Client Service Associate (Toronto)
🏢 ARES Staffing Solutions
📍 Toronto