Elevate your career in customer support as a Bilingual Collections Representative at goeasy. Engage with customers, negotiate repayment plans, and assist them in reaching financial goals in a dynamic contact center.

Join goeasy, an award-winning company recognized as one of Canada's Top Growing Companies and a Great Place to Work®. In this pivotal role, you'll leverage your bilingual skills in English and French to handle collections effectively while demonstrating compassion and empathy. Experience in collections, sales, or contact centers is key to succeeding in this full time position.

Key Responsibilities:



• Conduct outbound calls to collect overdue accounts • Negotiate repayment plans while showing empathy • Manage customer accounts and collection activities • Document collection processes with attention to detail • Utilize online tools for initial trace work

Requirements: • Fully Bilingual in English and French • 1-2 years of experience in collections or customer service • Proficient with automated dialer systems preferred • Excellent communication and multitasking skills • Competency in MS Office applications

Harness your linguistic abilities and customer service experience to contribute to goeasy's mission. #J-18808-Ljbffr

📌 Bilingual Collections Role at goeasy (Winnipeg)
🏢 goeasy
📍 Winnipeg