Join a cutting-edge team as a Level 3 Network Support Engineer, delving into data science and autonomous infrastructure. This hands-on role will engage you in troubleshooting, packet analysis, and incident response. You will play a critical role in managing and maintaining enterprise infrastructure while leveraging your expertise in packet-level troubleshooting and data pipeline understanding. Collaborate with client teams to review and structure real-world network data, assisting in the development of AI-driven solutions. Key Responsibilities:
- Review logs, configs, and telemetry from real networks
- Label and classify network behaviors and incident patterns
- Define schemas for large-scale data pipelines
- Troubleshoot network issues with packet analysis tools
- Interface directly with client teams across the Pacific time zone Requirements:
- Experience as a Level 3 Support Engineer
- Familiarity with enterprise networks and Wi-Fi troubleshooting
- Proficiency in using Wireshark and tcpdump
- Understanding how infrastructure data feeds into ML models
- Authorized to work in the US or Canada without sponsorship Leverage your networking skills to impact AI-driven infrastructure solutions. #J-18808-Ljbffr