Join a forefront healthcare initiative as a Technical Support Specialist, providing essential support for cutting-edge IoT solutions. Utilize your analytical and troubleshooting strengths in a rewarding remote work environment.
Reporting to the Team Lead, this full-time role focuses on resolving customer inquiries and enhancing user experiences. Your ability to analyze and communicate effectively will be pivotal in this hands-on position. Required skills include advanced Windows troubleshooting and the ability to engage various stakeholders.
Key Responsibilities:
• Proactively manage and resolve customer technical inquiries
• Install and maintain healthcare systems and software
• Document all troubleshooting processes and outcomes




• Conduct system checks and audits remotely
• Collaborate closely with internal tech teams to resolve issues
Requirements:
• Bachelor's degree in Computer Science or equivalent
• Customer support experience in a technical workplace
• Deep knowledge of Windows and networking systems
• Familiarity with healthcare applications and protocols
• Strong customer service orientation and interpersonal skills
Make a difference in the healthcare sector with your technical expertise and customer-first mindset.
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📌 Dynamic Technical Support Specialist for IoT Healthcare Solutions (Toronto)
🏢 Connexall
📍 Toronto