• Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions -focused relationships to ensure customer needs are met or exceeded
• Independently manage and deliver all assigned training sessions within primary silo
• Become an independent install resource
• Develop a thorough understanding of PBS software and related training processes
• Respond promptly to internal and external training requests
• Gain proficiency in data entry and other key operational tasks
• Stay up-to-date and understand process documentation as departmental processes evolve
• Share knowledge across silos and contribute to team learning and development
• Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
• Support a collaborative and positive team environment
• Perform other duties and responsibilities as assigned

Requirements

- 1-2 years' PREVIOUS AUTOMOTIVE EXPERIENCE with a focus in Accounting operations
- Fluent in French and English (speaking, reading, writing)
- Solid computer skills are required including proficiency in Microsoft Office Suite (Outlook, word, excel).



The ability to quickly learn and adapt to new software tools is essential!
- Ability to travel within Canada and the USA up to 2 weeks per month; valid passport/visa (or the capacity to obtain it) and full drivers' license are required

Core Competencies

Demonstrates proficiency in PBS software and customer service, with a strong focus on training delivery and operational tasks. Bilingual in French and English, with a solid foundation in automotive accounting operations and adaptability to new software tools.

Highest-signal resume keywords

- PBS Software Proficiency
- Customer Service Excellence
- Bilingual (French and English)
- Automotive Accounting Experience
- Microsoft Office Suite Proficiency

ATS Optimization Keywords

Hard Skills

- Data Entry
- Training Delivery
- Process Documentation
- Operational Task Management
- Software Adaptability

Soft Skills

- Solutions-Focused
- Team Collaboration
- Initiative
- Positive Attitude

Certifications & Qualifications

- Valid Passport/Visa
- Full Driver's License

Industry Keywords

- Automotive Experience
- Accounting Operations

Tools & Technologies

- PBS DMS System
- Microsoft Office Suite

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📌 Bilingual Automotive Accounting Specialist – Training and Implementation (Ottawa)
🏢 Jobtailor
📍 Ottawa