Join Rippling as an Implementation Manager, where you'll implement cutting-edge SaaS solutions tailored to client needs. Your role will focus on maximizing product adoption and enhancing the customer experience.
In this role at Rippling, you will engage directly with clients to develop and implement customized solutions using our comprehensive product suite, including Payroll, HR, and IT. You’ll manage implementation projects, ensuring alignment with client objectives while fostering seamless communication. Your expertise will guide clients in leveraging the full capabilities of Rippling’s platform.
Key Responsibilities:
• Develop custom implementation plans with client input
• Manage implementation processes and meet project timelines




• Support client onboarding with tailored guidance
• Collaborate with Sales, Account Management, and Support teams
• Provide insights for product improvements based on client feedback
Requirements:
• Minimum 1 year in Implementation or Customer Experience roles
• Strong background in project management
• Excellent communication and relationship skills
• Ability to work collaboratively with diverse teams
• Dedication to enhancing user experience and satisfaction
Utilize your implementation expertise to support clients' success at Rippling.
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📌 SaaS Implementation Manager at Rippling (Toronto)
🏢 Rippling
📍 Toronto