Key Responsibilities

Review controls and procedures across Fund Services on a periodic basis

Identify and implement process improvements and system enhancements across the Transfer Agency Department.

Monitor operational risk across the Business and assist with the enhancement of the existing operational risk framework

Conduct operational risk scenario modelling and analysis

Assist in building out and training the current teams.

Keep up to date on all regulatory and internal risk updates that impact the business, ensuring the operations teams have the necessary knowledge and systems in place to deal with the updates

Manage oversight outsourcing for funds contracted from other jurisdictions and monitor and enhance the KRI metrics for the Department

Manage international client relationships

Interact with hedge fund principals and their investors

Review, understand, and discuss fund governing documents with staff and clients

Responsible for all aspects of operations and controls functions: processing subscriptions, redemptions, transfers and switches.

Ensure control framework and documented Transfer Agency procedures and policies align with regulations both locally and globally

Ensure Apex Fund Services group policies are adhered to

Respond to investor and audit related enquiries

Ensure all regulatory reporting (onshore and offshore) is delivered within required timeframes

Provide periodic reports and feedback to senior management

Participate in presentations for business opportunities from new and existing clients

Be responsible for change management where required, including ad‑hoc project management (as required)





Assist in further development of new and existing global client relationships, optimizing service offerings, productivity and profitability

Qualifications

Five plus years of proven experience managing an Investor Services/Transfer Agency team for alternative funds at a top‑tier institutional fund administrator

Detailed knowledge of Transfer Agency systems, preferably Paxus or eFront

Flexibility

Up‑to‑date AML/KYC knowledge

Up‑to‑date FATCA knowledge

A very strong understanding of fund legal structures and the fund administration business

Robust leadership skills with demonstrated ability to drive change

Strong risk & control focus

Demonstrated ability to manage complex projects

Strong planning, organizational skills, and entrepreneurial skills

Knowledge of accounting, finance and investment concepts

Strong communication (verbal and written) and problem‑solving skills

Ability to work with all levels within the organization

Strong multi‑tasking skills

Ability to adapt to changing priorities and varied decision‑making scenarios

Desire and ability to work to tight deadlines

Good interpersonal skills to develop working relationships with colleagues, clients, other divisions/offices of the bank and professional intermediaries

Salary and Benefits Salary ranges from CAD $80,000 to $100,000 plus additional market‑competitive variable uncapped compensation based on performance. Compensation within this range is dependent on the individual's skills, experience and qualifications.

We pride ourselves in our commitment to fostering a connected and inclusive culture, and all our opportunities at Apex have a four‑day in‑office requirement.

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📌 Assistant Vice President - Transfer Agency (Mississauga)
🏢 Apex Group Ltd (UK Branch)
📍 Mississauga