- Provide excellent customer service by effectively navigating and demonstrating the PBS DMS system, while maintaining positive, solutions -focused relationships to ensure customer needs are met or exceeded
- Independently manage and deliver all assigned training sessions within primary silo
- Become an independent install resource
- Develop a thorough understanding of PBS software and related training processes
- Respond promptly to internal and external training requests
- Gain proficiency in data entry and other key operational tasks
- Stay up-to-date and understand process documentation as departmental processes evolve
- Share knowledge across silos and contribute to team learning and development
- Take the initiative to expand product knowledge and participate in cross-training opportunities if possible
- Support a collaborative and positive team environment
- Perform other duties and responsibilities as assigned

Requirements

- 1-2 years' PREVIOUS AUTOMOTIVE EXPERIENCE with a focus in Sales operations
- Fluent in French and English (speaking, reading, writing)
- Robust computer skills are required including proficiency in Microsoft Office Suite (Outlook, word, excel). The ability to quicky learn and adapt to new software tools is essential!
- Ability to travel within Canada and the USA up to 2 weeks per month; valid passport/visa (or the capacity to obtain it) and full drivers' license are required
- Excellent communication skills,



including presentation and public speaking
- PBS software experience is a strong asset
- Experience facilitating in-person and virtual training sessions is a strong asset
- Strong problem solving and troubleshooting skills
- Effective time management and organizational skills
- Ability to multitask and prioritize
- Outstanding documentation abilities
- High school diploma

Core Competencies

Demonstrates proficiency in PBS software and Microsoft Office Suite, with strong communication and organizational skills to effectively manage training sessions and customer relationships. Bilingual in French and English, capable of facilitating training and adapting to evolving departmental processes.

Highest-signal resume keywords

- PBS Software Experience
- Bilingual in French and English
- Facilitating Training Sessions
- Strong Computer Skills
- Automotive Experience

ATS Optimization Keywords

Hard Skills

- Data Entry
- Microsoft Office Suite
- Problem Solving
- Troubleshooting
- Time Management
- Organizational Skills
- Documentation Abilities

Soft Skills

- Excellent Communication
- Presentation Skills
- Public Speaking
- Collaboration

Certifications & Qualifications

- Valid Passport/Visa
- Full Driver's License

Industry Keywords

- Automotive Experience
- Sales Operations

Tools & Technologies

- PBS DMS System

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📌 Bilingual Automotive Sales Specialist – Training and Implementation (Ottawa)
🏢 Jobtailor
📍 Ottawa