Act as the first-line technical support when assisting employees with all PC, mobile devices, network hardware and software problems

Responsible for maintaining and control of IT inventory and troubleshooting of all PCs, servers, printers, scanners, and Local Area Networks ensuring compliance with organization’s and funders’ standards

Maintain and secure the backup process to prevent data loss

Verify the elimination of viruses and computer protection

Train users and provide orientation for new employees onboarding with IT tools

Assist other IT support personnel where needed, and other duties as assigned

Requirements

Minimum college certificate/diploma in the related field

Minimum of 2 years work experience in a similar workplace or one year in IT/Computer support role

CompTIA, A+, Server+, Network+, Security+ or MCSE Certification is an asset

Thorough knowledge of Microsoft Active Directory, Windows family (10, 8, 7, Server 2012+), Microsoft Office 2016/2019, Office 365, SharePoint, networking concepts and implementation.





Core Competencies Demonstrates expertise in technical support for PC and mobile devices, ensuring compliance with organizational standards while maintaining IT inventory and security protocols. Proficient in training users and onboarding new employees with IT tools and systems.

Highest-signal resume keywords

Technical Support

Microsoft Active Directory

Windows Operating Systems

CompTIA A+ Certification

Networking Concepts

ATS Optimization Keywords Hard Skills

Technical Support

Troubleshooting

Data Backup Management

Virus Elimination

IT Inventory Control

Soft Skills

User Training

Communication

Certifications & Qualifications

CompTIA A+

CompTIA Network+

CompTIA Security+

MCSE Certification

Industry Keywords

IT Support

Computer Support

Technical Assistance

Compliance Standards

Tools & Technologies

Microsoft Office 2016

Office 365

SharePoint

Local Area Networks

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📌 IT Support Technician (Winnipeg)
🏢 Jobtailor
📍 Winnipeg