Drive customer success as a Customer Activation Manager at Float, where you'll transform newly signed clients into fully engaged, revenue-generating partners. This pivotal role combines sales acumen with operational excellence for fast, meaningful impact.
As a Customer Activation Manager, you'll own the critical activation phase of our customer journey within Float's Sales organization. Your mission is to guide clients through onboarding and product adoption, ensuring they reach key spend penetration targets in 120 days. This role demands a blend of commercial insight and customer empathy, driving early value realization and confidence.
Key Responsibilities:
• Lead activations from handoff to go-live effectively
• Maximize customer spend penetration during onboarding
• Ensure a timely,



full implementation of our platform
• Collaborate with Sales, Product, and Risk teams for alignment
• Continuously improve activation playbooks and processes
Requirements:
• Experience in sales and customer activation
• Proven track record in driving customer outcomes
• Robust ability to manage multiple projects simultaneously
• Excellent communication and stakeholder management skills
• Passion for improving customer experiences and processes
Help shape the future of business finance in Canada as you activate, engage, and empower our customers at Float.
#J-18808-Ljbffr

📌 Customer Activation Manager at Float (Toronto)
🏢 Doist
📍 Toronto