Elevate client relations as Senior Manager, Client Service for Octacom in Richmond Hill, ON. Drive implementation success and service delivery for key enterprise accounts with a focus on workflow solutions.

In this full-time, onsite role, you will manage significant client relationships critical to Octacom’s service excellence. With a Bachelor’s degree and 5+ years in account management, including 2+ years with enterprise clients, you will enhance onboarding and project coordination. Your expertise in building relationships and resolving complex challenges will ensure high-quality service.

Key Responsibilities:



• Oversee a portfolio of enterprise client accounts • Lead escalations and drive effective issue resolution • Manage client onboarding and project implementation • Track commitments, performance, and emerging risks • Own service processes and communication standards

Requirements: • Bachelor’s degree in Business or related field • 5+ years in client-facing account management • 2+ years managing enterprise accounts • Solid project management and communication skills • Proficiency in Microsoft Office Suite

Take charge of client satisfaction and service quality at Octacom, leveraging your management and relationship skills. #J-18808-Ljbffr

📌 Senior Manager, Client Service at Octacom (Winnipeg)
🏢 DATA COMMUNICATIONS MANAGEMENT
📍 Winnipeg