Become an essential part of HMP Highpoint's operational team as an Operational Support Grade. This role involves managing gate duties, supervising visitors, monitoring CCTV, and ensuring security.
As an Operational Support Grade, you will work in a dynamic environment, participating in various support services essential for maintaining daily prison operations. Key responsibilities include overseeing entry and exit procedures, monitoring communications, escorting visitors, and managing prisoner supervision. You will contribute to a secure setting through your vigilance and commitment.
Key Responsibilities:
• Manage secure staff and visitor entry and exit
• Supervise CCTV and radio communication systems
• Facilitate prisoner visits and bookings
• Log and report incoming mail for security
• Ensure prisoner safety during night shifts
Requirements:
• Flexible with shift patterns, including nights
• Experience in security or related roles preferred
• Strong communication skills in English or Welsh
• Ability to handle dynamic and challenging situations
• Commitment to following protocols and procedures
This role combines security, vigilance, and teamwork at HMP Highpoint.
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📌 Prison Support Role at HMP Highpoint (Newmarket)
🏢 Allscreens Nationwide
📍 Newmarket