Processing donations in the donor management system Monitoring, recording, reconciling and/or reporting on donation accounts Identifying and resolving individual data anomalies and discrepancies Performing routine data entry Implementing plans and process improvements for administrative workflow Analyzing data Generating reports Liaising with internal and external contacts to obtain important data not available through the financial system
Requirements Bachelor's Degree or acceptable combination of equivalent experience Minimum three (3) years relevant experience in administration Prior customer service experience in a professional setting Experience in financial procedures, biographic data and processes with respect to charitable donations General administrative accounting background High level of computer aptitude and accuracy required Knowledge of CRM software (such as Blackbaud or equivalent) and FIS an asset Ability to exercise initiative and sound judgment,
tact and discretion in the performance of the job functions where confidentiality is essential Ability to pay meticulous attention to detail and accuracy of information in an often quick-paced and demanding environment Strong verbal and written communication skills
Core Competencies Demonstrates expertise in donor management systems and financial procedures related to charitable donations, with a strong focus on data accuracy and administrative workflow improvements. Proficient in generating reports and liaising with stakeholders to ensure data integrity and confidentiality.
Highest-signal resume keywords Donor Management System Experience Financial Procedures Knowledge Data Analysis Skills CRM Software Proficiency Strong Communication Skills
ATS Optimization Keywords Hard Skills Data Entry Data Reconciliation Report Generation Administrative Accounting Process Improvement
Soft Skills Attention to Detail Initiative Sound Judgment Tact and Discretion
Certifications & Qualifications Bachelor's Degree
Industry Keywords Charitable Donations Customer Service Biographic Data Administrative Workflow