Maintain files, including pre-verifying payment requisitions, constructing files, and sorting and distributing mail
Coordinate the year-end process of packing, labelling, and shipping files
Handle requests for files housed in Central Records
Maintain records and requests for receipt books and daily receipt breakdowns
Maintain and update employee signature cards and lists
Log payment requisition rejects
Gather data and complete routine reports as required
Perform light custodial duties and/or shipping and receiving as required
Perform other duties as assigned
Requirements
High school diploma or equivalent
One year of practical experience in an office workplace
Ability to learn and/or operate office software and equipment
Working knowledge of Microsoft Office
Ability to work with minimal direction and exercise initiative
Novice oral and written communication skills
Novice organizational and time management skills
Intermediate keyboarding skills
High degree of accuracy and attention to detail
Ability to handle multiple tasks and prioritize assignments to meet deadlines
Novice ability to work effectively as part of a team
Intermediate customer service and interpersonal skills
Knowledge of MPI policies and procedures related to products and coverage is an asset
Knowledge of the insurance industry and related regulations and acts is an asset
Core Competencies Demonstrates strong organizational skills and attention to detail while maintaining records and handling multiple tasks in an office environment. Proficient in Microsoft Office and capable of operating office equipment to support daily operations.