Join Tayco's Customer Experience team as a Specialist, focusing on enhancing customer satisfaction through effective communication and order management. Enjoy a flexible hybrid work model while contributing to a modern office furniture manufacturer.
In this role, you will champion our customer experience strategy and serve as a liaison among customers, sales representatives, and internal departments. Your passion for customer service will be vital to ensuring timely order processing and addressing inquiries, making a tangible impact within Tayco's vibrant culture and growth initiatives.
Key Responsibilities:
• Review purchase orders and communicate effectively with customers • Process and verify accuracy of customer orders using ERP systems • Create order headers for further analysis by Order Analysts • Complete necessary documentation for Tayco Installation process • Handle customer inquiries with exceptional service standards
Requirements: • Strong skills in customer experience and troubleshooting • Exceptional conflict resolution and negotiation abilities • Flexibility and robust interpersonal skills in diverse environments • Effective verbal and written communication capabilities • Proven data entry skills and attention to detail
Become a key player in elevating customer experiences at Tayco and drive satisfaction within our community! #J-18808-Ljbffr