Lead end-to-end UX growth strategies for HelloFresh and Factor in Toronto or New York. This hands-on leadership role focuses on creating memorable customer journeys that enhance acquisition, retention, and business growth.

As the Director of UX, you will manage a team of six UX designers and work alongside marketing, product, and engineering teams across 16 markets. Your mission is to craft experiences that not only reduce user drop-off but also transform each interaction into a moment worth remembering. You will prioritize experimentation and data-driven design to achieve measurable business outcomes.

Key Responsibilities: • Lead the full customer journey,



from acquisition to reactivation • Conduct data-driven experimentation and A/B testing • Define the quality standards and craft for Growth • Drive brand expression across multiple platforms • Implement AI practices in design workflows

Requirements: • 10+ years in product design, with people leadership experience • Strong background in B2C and product-led environments • Exceptional design craft and leadership skills • Familiarity with AI tools like Figma • Strong data fluency and understanding of experimentation

Elevate the customer experience across HelloFresh's brands while leading creative UX strategies for growth. #J-18808-Ljbffr

📌 Director of UX Growth at HelloFresh (Toronto)
🏢 HelloFresh
📍 Toronto