Elevate client interactions as a Client Experience Specialist at NWOCC. Deliver outstanding support from initial inquiries through therapy completion, ensuring seamless client experiences.

NWOCC seeks a Client Care Specialist to enhance the client journey. This role involves overseeing client intake, managing front desk operations, and coordinating assessments and scheduling. Ideal candidates should be compassionate, detail-oriented, and thrive in a agile administrative environment.

Key Responsibilities:



• Manage client intake processes with care and compassion • Coordinate front desk operations for optimal client experience • Schedule appointments and oversee assessment logistics • Communicate effectively with clients throughout the process • Ensure smooth transitions from referrals to final feedback

Requirements: • Strong organizational skills with attention to detail • Excellent communication abilities, both verbal and written • Compassionate demeanor supporting clients and clinicians • Experience in administrative roles within healthcare • Proactive in problem-solving and managing multiple tasks

Bring your dedication to client care and organizational skills to NWOCC as you facilitate enriching client experiences. #J-18808-Ljbffr

📌 Client Experience Specialist at NWOCC (Winnipeg)
🏢 NorthWest Ontario Counsellingnsulting
📍 Winnipeg